Last revised 01 /03/2022
- Important information and who we are
Data controllerThis Privacy Policy, as amended or otherwise changed from time to time (the “Privacy Policy”), explains the manner in which Xazur website collects, uses, maintains and discloses user information obtained through the xazur website (the “Site”) and through the provision of the services (the “Services”) is the data controller of your Personal Data.European Supervisory AuthorityIf you are based in Europe, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) (the UK supervisory authority for data protection issues (www.ico.org.uk)) or the supervisory authority of the country in which you are based. We would, however, appreciate the chance to deal with your concerns before you approach a supervisory authority so please contact us in the first instance.Changes to this Privacy PolicyOn occasion, we may revise this Privacy Policy to reflect changes in law, our personal data collection and use practices, the features on the Site, or advances in technology. If material changes are made to this Privacy Policy, the changes will be prominently posted on the Site. Capitalized terms not defined herein shall have the meanings ascribed to them in the terms & conditions page.Please note: This Privacy Policy does not cover any information that we may receive about you through channels external to Xazur.2.What information do we collect?We collect Personal Data and Anonymous Data, as described below.“Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;- We may collect Personal Data from you, such as your first and last name, e-mail and mailing addresses, date of birth, government issued identification, tax ID, identity information, photographs, company name, and password when you use our Site.
- We may also collect other Personal Data provided by third party identity verification, market surveillance providers, and sanctions screening services, service providers, regulators or via social networking websites.
- If you fill out a survey or tell us where you are (e.g., by allowing your mobile device or computer to send us your location), we may store that information.
- Certain Services, such as two-factor authentication, may require our collection of your phone number. We may associate that phone number to your mobile device identification information.
- If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
- We also collect other types of Personal Data that you provide to us voluntarily when seeking support and other Services, such as email, chat name and logs, information submitted via online form, video conferencing service information, other contact information, or other information provided to support services staff.
- We may collect referral URLs, your location, and blockchain analytics information related to blockchain addresses you provide. Some of the Personal Data used by the blockchain and crypto exchange services is public information and can be seen by others, including, your public address and the type and amount of digital assets transferred. Additionally, certain technologies, such as blockchain, are immutable meaning that information, including Personal Data, cannot be deleted from the ledger. If you have concerns about this use of your Personal Data, do not use the Services.
Some information is collected automatically by our servers:- Our servers (which may be hosted by a third party service provider) collect information from you, including your browser type, operating system, Internet Protocol (“IP”) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit.
- As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (“ISP”), referring/exit pages, operating system, date/time stamp, and clickstream data.
- Like many online services, we use cookies to collect information. “Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing the website.
- We retain information on your behalf, such as transactional data including records for trades, deposits, and withdraws for you and the counterparty to the transaction and other session data linked to your Account.
Some information is collected from third parties:We may obtain Personal Data about you from other sources, including through third party services such as sanctions screening services and other organizations to supplement information provided by you. This supplemental information allows us to verify information that you have provided to us and to enhance our ability to provide you with information about our business, products, and Services.If you fail to provide Personal DataWhere we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter with you. In this case, we may have to close your Account but we will notify you if this is the case at the time.3.How do we use the information we collect?We will only use your Personal Data when the law allows us to. Most commonly, we will use your Personal Data in the following circumstances:- Where we need to perform the contract we are about to enter into or have entered into with you;
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and/or
- Where we need to comply with a legal or regulatory obligation.
- You have provided your consent (or explicit consent where we process facial recognition and biometric data).
Please note that we may process your personal data without your knowledge or consent where this is required or permitted by law.In general, Personal Data you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Data in the following ways:- facilitate the creation of and secure your Account on our network;
- identify you and perform identity verification through a service provider;
- provide improved administration of our Site and Services;
- improve the quality of experience when you interact with our Site and Services;
- send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created;
- send you administrative e-mail notifications, such as account activity, transaction processing, security or support and maintenance advisories;
- identify, prevent, and report potentially suspicious, fraudulent, or illegal activities;
- notify you about important changes to our Terms; and
- respond to your inquiries related to employment opportunities or other requests.
Data collected automatically will be used to administer or improve our Services and for other lawful purposes.- We use IP address to make our Site and Services more useful to you, and to perform identity verification.
- We use information from log files to analyze trends, administer the Site, track users’ movements around the Site, gather demographic information about our user base as a whole, and better tailor our Services to our users’ needs. Except as noted in this Privacy Policy, we do not link this automatically-collected data to Personal Data.
- We use third parties to verify your identity by determining whether a selfie you take matches the photo in your form of identification. The vendor’s facial recognition technology collects information from your photos that may include facial recognition or biometric data, and it shares this information with us. We use that information to verify your ID. We will store your biometric data for as long as is necessary to perform the Services and comply with applicable law.
- We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on our Site. This type of information is collected to make the Site more useful to you and to tailor the experience with us to meet your special interests and needs.
We may create aggregated or de-identified records from Personal Data by excluding information (such as your name) that makes the data personally identifiable to you. We use this to analyze request and usage patterns so that we may enhance the content of our Services and improve Site navigation. We reserve the right to use and aggregated and other de-identified information for any purpose and disclose to third parties in our sole discretion.Where European Union data protection laws apply, such as the General Data Protection Regulation, we will process your personal data for the purposes described above and for marketing (described below) where we have a lawful basis to do so, as set out at the start of this section 3. For example, for processing necessary to provide you with the Services, the lawful basis will generally be that it is necessary for the purposes of performing our contract with you. For marketing (described below), we may send you marketing based on it being in our ‘legitimate interests’ to do so (where you are a corporate customer) or based on consent where you are acting in an individual capacity. Other processing we do, such as that for product development and improvement, may not be ‘necessary’ to provide the Services but may still be necessary for our ‘legitimate interests’ of running a business and offering the Services.MarketingWe provide you with choices regarding certain Personal Data that we use, particularly around marketing and advertising. We have established the following personal data control mechanisms:Promotional offers from usWe may use your Personal Data to determine what may be of interest to you in accordance with applicable law. This is how we decide which products, Services, and offers may be relevant for you.Third-party marketingIn accordance with applicable law, we may obtain your express consent (opt-in) before we share your Personal Data with any company outside our group for that company’s own marketing purposes.Opting outYou can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us.4.How do we share your Personal Data?We disclose your Personal Data as described below and as described elsewhere in this Privacy Policy.- It may be necessary to disclose your information to law enforcement agencies, regulators, government/public officials, or other relevant third parties to comply with any law, subpoenas, court orders, or government request, defend against claims, investigate or bring legal action against illegal or suspected illegal activities, enforce our Terms, or to protect the rights, safety, and security of us, our users, or the public.
- We may share Personal Data with our affiliated companies.
- We may allow third party advertising partners to set technologies and other tracking tools to collect information regarding your activities and your device (e.g., your IP address, mobile identifiers, page(s) visited, location, time of day). We may also combine and share such data and other information with third party advertising partners. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit third party websites within their networks.
- We may share your Personal Data with third party service providers to provide you with the Services that we offer you through our Site; to conduct quality assurance testing; to facilitate creation of accounts; to provide technical support; to verify your identity; and/or to provide other services to us. These third party service providers are required not to use your Personal Data other than to provide the services requested by us.
- We may provide Personal Data to business partners with whom we jointly offer products or services as allowed by law. In such cases, our business partner’s name will appear with ours.
- We may share some or all of your Personal Data with third parties (e.g. the purchaser or new owner) in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of an insolvency, bankruptcy, or receivership, Personal Data may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the Personal Data collected by us and will assume the rights and obligations regarding your Personal Data as described in this Privacy Policy.
The Site may contain links to other third party websites which are regulated by their own privacy policies. We are not responsible for the privacy policies of these third party websites even if they were accessed using the links from our Site.Other than as stated in this Privacy Policy, we do not disclose any of your Personal Data to third parties unless required to do so by law enforcement, court order, or in compliance with legal reporting obligations.5.Transfers outside of the EEA if you are based in EuropeWe share your Personal Data within our affiliated group of companies, which are based in various locations globally. If you are based in Europe, this will involve transferring your data outside the European Economic Area (EEA)In addition, many of our external third parties are also based outside of the EEA so their processing of your Personal Data will involve a transfer of data outside the EEA. Whenever we transfer your Personal Data out of the EEA, we ensure a similar degree of protection is afforded to it by putting in place appropriate safeguards, as required by applicable law.Please contact us if you want further information on the specific mechanism used by us when transferring your Personal Data out of the EEA.6.How can you update your information?You can update your information by making a request via email.We will retain your information for as long as your Account has not been closed or as needed to provide you access to your Account. If you wish to close your Account, open a ticket in our support center. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our Terms.7.How long do we keep your information?We retain Personal Data for as long we need it for the purposes set out in this Policy. This period will vary depending on the nature of the information and your interactions with our Site and our Services. If you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.8.How do we use cookies, social media, advertising and other technologies?We collect web browser Information in order to enhance your experience on our Site and track how the Services are being used. Cookies are small data files that are stored on your computer’s hard drive, and in addition to using cookies to provide you with a better user experience, we use cookies to identify and prevent fraudulent activity. The information collected can include, but is not limited to, your IP address, referral URLs, the type of device you use, your operating system, the type of browser you use, geographic location, and other session data. Cookies are not permanent and will expire after a short time period of inactivity. You may opt to deactivate your cookies, but it is important to note that you may not be able to access or use some features of our site. Please note that we are not responsible or can be held liable for any loss resulting from your decision or inability to use such features. For more information about the cookies we use, please see our cookie policy.We may also use Google Analytics, Mixpanel and other service providers to collect information regarding visit, or behavior and visitor demographics on our Services. For more information about Google Analytics: www.google.com/policies/privacy/partners/. You can opt out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.The online advertising industry also provides websites from which you may opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs. You can access these and learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, http://www.youronlinechoices.eu/, https://youradchoices.ca/choices/, and www.aboutads.info/choices/. To separately make choices for mobile apps on a mobile device, you can download DAA’s AppChoices application from your device’s app store. Alternatively, for some devices you may use your device’s platform controls in your settings to exercise choice.Please note you must separately opt out in each browser and on each device. Advertisements on third party websites that contain the AdChoices link may have been directed to you based on information collected by advertising partners over time and across websites. These advertisements provide a mechanism to opt out of the advertising partners’ use of this information for interest-based advertising purposes.Our Services may include public blockchain technology, publicly accessible blogs, forums, social media pages, and private messaging features. As such information will be public, the Personal Data provided by you may be viewed and used by third parties for any number of purposes. In addition, social media buttons such as Twitter (that might include widgets such as the “share this” button or other interactive mini-programs) may be on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. These social media features are either hosted by a third party or hosted directly on our site. Your interactions with these features apart from your visit to our site are governed by the privacy policy of the company providing it.We may use third party APIs and software development kits (“SDKs”) as part of the functionality of our Services. APIs and SDKs may allow third parties including analytics and advertising partners to collect your Personal Data for various purposes including to provide analytics services and content that is more relevant to you. For more information about our use of APIs and SDKs, please contact us as set forth below.Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third-parties. At this time, we do not respond to DNT signals.9.What security precautions do we take?We take the protection of your Personal Data seriously. We use industry-standard data encryption technology and have implemented restrictions related to the storage of and the ability to access your Personal Data. Our servers and business operations are entirely located in the United States.Please note that no transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure.10.Your legal rightsUnder certain circumstances, you have rights under data protection laws in relation to your Personal Data which are set out in more detail below:Request accessThis enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it. This is also commonly known as a “data subject access request”.Request correctionThis enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.If you need to add or change any information, you can log into your Account and make the change in your settings. If it doesn't look like you can make the change on your own, please reach out to us via email on and we’ll take care of it.Request deletionThis enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Data to comply with applicable law.Please note: your right of deletion would not apply for various reasons including if we need to retain your Personal Data in order to comply with a legal obligation or to establish or defend a legal claim. Where we are unable to comply with your request of deletion, we will notify you at the time of your request.Object to processingYou have the right to object to the processing of your Personal Data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.You also have the right to object where we are processing your Personal Data for direct marketing purposes.In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.Request restriction of processingThis enables you to ask us to suspend the processing of your Personal Data in the following scenarios:- 1. if you want us to establish the data’s accuracy;
- 2. where our use of the data is unlawful but you do not want us to delete it;
- 3. where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or
- 4. you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request to transferIf you ask us, we will provide you or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format.Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.Withdrawal of consentThis applies where we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.If you wish to exercise any of the rights set out above, please via email.No fee usually requiredYou will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.What we may need from youWe may need to request specific information from you to help us confirm your identity and ensure your rights to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.Time limit to respondWe try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.11.Children’s privacyUnfortunately, if you’re under 18, you can’t use our Services. We do not knowingly solicit or collect information from anyone under 18. If we become aware that a person under the age of 18 has provided us with personal information, we’ll delete it immediately.12.Contacting UsIf you have any questions about our Privacy Policy as outlined above, please contact us through our support team.LAST REVISED 01/03/2022Like almost every other online service, our Services (including our website and app) use cookies and similar technologies to provide you with an enhanced user experience as well as allowing us to analyse and improve our Services. We would not be able to provide you with all of our Services, including certain personalised features, without the use of cookies and related technology and as such, your computer, mobile phone, tablet or other enabled mobile device (which we refer to collectively in this policy as a “device”) will need to be set up to enable such technologies.By visiting and continuing to browse our website, downloading and using our app and using, your account, including, where appropriate, with your browser settings adjusted to accept cookies, you are consenting to our use of cookies, web beacons and related technologies to provide our Services. If you do not consent to our use of cookies your only recourse is to stop using the Services and stop visiting our website. You are also free to disable cookies in your browser, but doing so may interfere with your use of our website or the Services. See Section 2 below for information on how to disable cookies.1. What do we mean when we use the term ‘cookie’, ‘web beacon’ or ‘similar technology’?Cookies is a term used to describe is a small text file (typically made of letters and numbers) that is downloaded and stored on your browser or your device by websites that you visit. They are sometimes considered as forming part of the “memory” of your use of websites and related services as they allow service providers to remember you and respond appropriately.Cookies are typically split into 2 main types, namely:Session cookies. Session cookies are stored in your device’s memory only for the length of time of your browsing session. For example, sessions cookies allow you to move around our website and your account features without having to repeatedly log in. They are not accessible after your browser session may have been inactive for a period of time and are deleted from your device when your browser is closed down.Persistent cookies. Persistent cookies are stored in your devices’ memory and are not deleted when your browser is closed. Persistent cookies can helpfully remember you and your preferences each time you access our Services.We use both of these types of cookies.Cookies can also be further categorized as follows:Strictly necessary cookies. These are cookies that are required for the necessary operation of our services. They include, for example, cookies that enable you to log into secure areas of our website and/or app.Performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.Web beaconsThe term ‘web beacon’ is used to describe an object embedded in a webpage or email. This object is typically invisible to you, but it permits us to confirm whether you have viewed the web page and/or email (as the case may be). There are other names for ‘web beacons’ which you may come across – these include web bug, tracking bug, clear gif and pixel tag.2. Managing CookiesYou can manage your cookies (including the enabling or disabling of cookies) by using your browser. For example, you block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including cookies that are strictly necessary) you may not be able to access all or parts of our Services.Each browser is different and as such we suggest that you check the ‘Help’ menu on your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preference. You may also find more information on how to manage your cookies from third party websites.Here are some links to popular browser cookie information pages which you might find helpful to assist in your cookie managementInternet ExplorerSafariGoogle ChromeMozilla Firefox3. GeneralWe hope the above has clearly explained how we use cookies and similar technologies as well as how you many manage such matters. While we have provided details of third party websites and services which we thought you may find useful, please note that we are not responsible for the content, functionality or services provided by such sites. If you have any further questions or comments about our use of cookies, please contact via email. USER AGREEMENT
Last Revised 01/03/2022
This User Agreement (“Agreement”) is a contract between you and Xazur (as defined below) that applies to your use of the Xazur Platform (“Xazur”) as a user (“User”, “you” or “your”) to buy or sell Digital Assets, hold Digital Assets, engage in margin trading, leveraged token and/or futures trading (where permissible), use the Xazur Application Programming Interface (“API”), or use any other services offered through the Site (as defined below) or via the official Xazur mobile application (the “App”) (together, the “Services”). By registering for a Xazur account (“Account”) or using any of the Services, you agree that you have read, understood and accept all of the terms and conditions contained in this Agreement, including in Section 21. “Arbitration; Waiver of Class Action”, as well as our Privacy Policy, Cookie Policy and E-Sign Consent and you acknowledge and agree that you will be bound by these agreements and policies.When this Agreement mentions “Xazur” “we,” “us,” or “our,” it refers to the relevant entities which are providing the Services. The entity providing Services will generally be determined based on your Country of Residence. Your “Country of Residence” is the jurisdiction associated with your Account as determined by your official identification document and verified residential address.IF YOU ARE ACCESSING AND USING THE SERVICES ON BEHALF OF A COMPANY (SUCH AS YOUR EMPLOYER) OR OTHER LEGAL ENTITY, YOU REPRESENT AND WARRANT THAT YOU HAVE THE AUTHORITY TO BIND THAT COMPANY OR OTHER LEGAL ENTITY TO THIS AGREEMENT. IN THAT CASE, “YOU” AND “YOUR” WILL REFER TO THAT COMPANY OR OTHER LEGAL ENTITY.Our Services are not offered to persons who are citizens of, incorporated in, have their registered office in or reside in the United States or any Restricted Territory as defined in Section 39. To the extent such persons use the Services irrespective of the foregoing, they will be deemed to be subject to the terms of this Agreement.Note that this Agreement uses the term “Digital Assets” to refer to bitcoin, ethereum or any other digital assets, cryptocurrencies, virtual currencies or tokens that are available for purchase and exchange through Xazur.Section 31 of this Agreement governs how this Agreement may be changed over time. The text included in boxes throughout this Agreement is there to help you understand the Agreement but is not part of the Agreement. If after reading this Agreement in its entirety you are still unsure of anything or you have any questions, please feel free to contact our support team using via email.Please print or save a copy of this Agreement for your records.LAST REVISED 01/03/2022Please be aware that your consent to the electronic delivery of disclosures is required to open an account or use any of the Services (as defined in the User Agreement). If you are unable or unwilling to provide such consent, you will not be able to open an account. Once you have opened an account you can rescind your consent to electronic delivery of disclosures at any time and receive paper communications as set forth below.This E-Sign Consent applies to any and all communications and/or disclosures that we are legally required to provide to you in writing in connection with your Xazur account and any related products and services (“Communications”). This E-Sign Consent supplements and is to be construed in accordance with the terms and conditions contained in the Xazur User Agreement (“User Agreement”).1.Scope.When you use the Services, you agree that we may provide you with any Communications in electronic format, and that we may discontinue sending paper Communications to you, unless and until you withdraw your consent as described below. Your consent to receive electronic communications and transactions includes, but is not limited to:- Legal and regulatory disclosures and communications associated with your account or the Services;
- Notices or amendments relating to the User Agreement, the Privacy Policy, the Cookie Policy or this E-Sign Consent;
- Communications regarding any deposits, withdrawals or transactions; and
- Responses to claims filed in connection with your account.
2.Methods of Communication.All Communications that we provide to you in electronic form will be provided by e-mail, by posting to the Xazur website, or through other electronic communication such as mobile push notification or text message.3.Hardware Requirements.In order to access, view, and retain electronic Communications that we make available to you, you must have the following software and hardware:- A valid e-mail address.
- A computer or other device capable of accessing the internet with a current web browser that supports at least 128 bit encryption, such as Google Chrome, Apple® Safari, Microsoft® Internet Explorer, or Mozilla Firefox®. The browser must have cookies enabled.
- The computer must also have a printer or disk drive to print or retain copies of this E-Sign Consent and any Communications.
4.Updating your Information.It is your responsibility to provide us with a true, accurate and complete e-mail address, your contact information, and other information related to this E-Sign Consent and your account, keep such information up to date. You may update your information by logging into your account or by contacting via email5.Withdrawing Consent.You may withdraw your consent to receive electronic Communications at any time by contacting via email. You understand that any withdrawal of your consent to receive electronic Communications will be effective only after we have had a reasonable period of time to process your withdrawal. You understand that withdrawing your consent to electronic Communications will likely result in the closure of your account.6.Communications in Writing.All electronic Communications from us to you will be considered “in writing” and shall have the same meaning and effect as a paper Communication. You should print or download for your records a copy of this E-Sign Consent and any other Communication that is important to you. You acknowledge and agree that Communications are considered received by your within 24 hours of the time posted to the Xazur website, or within 24 hours of the time emailed to you unless we receive notice that the email was not delivered.7.General.We reserve the right, in our sole discretion, to cancel this electronic Communication service, or to terminate or change the terms and conditions on which we provide electronic Communications. We will provide you with notice of any such termination or change as required by law.